Privacy Policy

Effective date: August 1, 2025

MedVision respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit www.medvision.gr, contact us through our website, or communicate with us regarding our medical research, consulting, and related services.

This website is operated by MedVision G.P. (“MedVision,” “we,” “us,” or “our”).

1. Who We Are

MedVision is a medical research company based in Greece.

Company: MedVision G.P.
Address: Griva Digeni 2, Agios Dimitrios 17342, Greece
Email: contact@medvision.gr
Phone: +30 211 333 3496
Website: www.medvision.gr

For privacy-related questions, you may contact us at: contact@medvision.gr

2. What Personal Data We Collect

We may collect the following categories of personal data:

2.1 Contact Form Data

When you submit a message through our contact form, we may collect:

• Your name
• Your email address
• Your message content
• Any other information you choose to include in your message

2.2 Communication Data

If you contact us by email, phone, or another communication channel, we may process:

• Your contact details
• The content of your communication
• Any information needed to respond to your inquiry

2.3 Technical and Usage Data

When you visit our website, certain technical data may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visit
• Basic server logs used for security, performance, and troubleshooting

2.4 Cookies and Similar Technologies

Our website may use cookies or similar technologies to support basic website functionality, improve performance, analyze website traffic, and display embedded third-party services such as maps.

If analytics, marketing cookies, or third-party tracking tools are used, they should only be activated according to applicable consent requirements.

3. How We Use Personal Data

We use personal data for the following purposes:

• To respond to inquiries submitted through the contact form
• To communicate with potential clients, partners, or collaborators
• To evaluate research, consulting, or partnership requests
• To provide information about MedVision’s services
• To maintain website security and prevent abuse
• To improve website functionality and user experience
• To comply with legal, regulatory, or accounting obligations
• To protect our legitimate business interests

We do not sell your personal data.

4. Legal Bases for Processing

Depending on the context, we process personal data under one or more of the following legal bases:

4.1 Consent

We may process your data when you voluntarily submit information through our contact form or consent to specific cookies or tools.

4.2 Legitimate Interests

We may process data where necessary for our legitimate interests, such as responding to inquiries, maintaining website security, improving our services, and managing business communications.

4.3 Contractual Necessity

If your inquiry relates to a potential or existing service relationship, we may process personal data where necessary to take steps before entering into a contract or to perform a contract.

4.4 Legal Obligation

We may process personal data when required to comply with applicable laws, regulations, tax obligations, or lawful requests.

5. Contact Form Submissions

When you submit the contact form, your information is used only to respond to your inquiry and manage related communication.

Please do not submit sensitive personal data through the contact form unless necessary. This includes health information, medical records, identification documents, financial details, or confidential research data.

If your inquiry involves medical research participation, clinical data, or sensitive health-related information, we may provide you with additional privacy information before collecting or processing such data.

6. Research-Related Data

This website is primarily an informational and contact website. It is not intended to collect medical records, patient files, or detailed research participant data directly through the public contact form.

If MedVision conducts or supports a research project involving participants, healthcare professionals, patients, or clinical data, the relevant project may be governed by a separate privacy notice, consent form, research protocol, ethics approval, data processing agreement, or other project-specific documentation.

7. Cookies

Cookies are small files placed on your device when you visit a website.

We may use:

7.1 Essential Cookies

These are required for basic website functionality, security, and operation.

7.2 Analytics Cookies

These help us understand how visitors use the website, such as which pages are visited and how users interact with the site.

7.3 Third-Party Cookies

Some embedded services, such as Google Maps, may place cookies or collect technical data when loaded.

Where required by law, non-essential cookies should only be used after you provide consent.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

8. Analytics

We may use analytics tools to understand website traffic and improve the website. Analytics tools may collect technical information such as pages visited, approximate location, browser type, device type, and interaction data.

If Google Analytics or similar tools are used, they should be configured in accordance with applicable privacy and cookie consent requirements.

9. Google Maps and Third-Party Services

Our website may include an embedded Google Maps section to show the MedVision office location.

When you interact with or load embedded third-party services, the third-party provider may collect information such as your IP address, browser data, device information, and usage activity according to its own privacy policy.

MedVision is not responsible for the privacy practices of third-party websites or services.

10. Who We Share Personal Data With

We may share personal data only when necessary and appropriate, including with:

• Website hosting providers
• Email service providers
• IT support providers
• Security and maintenance providers
• Analytics providers, if used
• Professional advisors, such as legal or accounting advisors
• Public authorities, regulators, or courts, where legally required

We require service providers to protect personal data and process it only for the purposes instructed.

We do not sell personal data.

11. International Transfers

Some service providers may process data outside Greece or the European Economic Area.

Where personal data is transferred outside the European Economic Area, we will take appropriate safeguards where required by applicable data protection law. These safeguards may include adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

12. How Long We Keep Personal Data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Typical retention periods may include:

• Contact form messages: up to 24 months after the last communication, unless longer retention is necessary
• Business communications: for as long as needed to manage the relationship or comply with legal obligations
• Technical logs: usually for a limited period necessary for security and troubleshooting
• Legal, accounting, or contractual records: for the period required by applicable law

When personal data is no longer needed, we will delete it or anonymize it where appropriate.

13. How We Protect Personal Data

We use appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure hosting
• HTTPS encryption
• Access controls
• Website security monitoring
• Regular updates and maintenance
• Limited access to personal data
• Backup and recovery procedures where appropriate

No website or online system can be guaranteed to be completely secure, but we take reasonable steps to protect the information we process.

14. Your Data Protection Rights

Depending on applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data
• Request restriction of processing
• Object to processing based on legitimate interests
• Withdraw consent where processing is based on consent
• Request data portability where applicable
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at: contact@medvision.gr

We may need to verify your identity before responding to your request.

15. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with a competent data protection authority.

In Greece, the supervisory authority is:

Hellenic Data Protection Authority
Website: www.dpa.gr

16. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to read the privacy policies of any third-party websites you visit.

17. Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal data from children through this website.

If you believe that a child has provided personal data to us, please contact us so we can review and delete the information where appropriate.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations, or data processing practices.

The updated version will be published on this page with a revised effective date.

19. Contact Us

For questions about this Privacy Policy or how we process personal data, contact us at:

MedVision G.P.
Griva Digeni 2
Agios Dimitrios 17342
Greece

Email: contact@medvision.gr
Phone: +30 211 333 3496